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NEXTSTEP is a strategy and innovation agency that helps organizations and companies create tangible change.
As welfare entrepreneurs, they work with everything from green transition and workplace well-being to dementia initiatives. Across all their projects, their goal is the same: to shorten the distance from words to action.
With numerous projects, partners, and stakeholders, the need grew for a digital foundation to consolidate knowledge, contacts, and activities such as camps and workshops across the organization.
NEXTSTEP leads complex alliances and development projects in collaboration with municipalities, companies, trade unions, and organizations. This requires high levels of coordination, documentation, and internal knowledge sharing.
They needed a CRM system that could:
ZRM developed a Zoho CRM setup that now serves as NEXTSTEP’s central management tool. The system consolidates all contacts, collaborations, and activities into one platform, enabling NEXTSTEP to manage large-scale initiatives efficiently and consistently.
The solution includes:
With the new CRM solution, NEXTSTEP has gained a digital structure that strengthens their ability to drive transformation. The system unifies data, processes, and contacts, making it easier to plan and execute camps while documenting results across projects.
The benefits:
We free up time and provide clarity so businesses can focus on refining their product and boosting sales.
With the CRM solution, we’ve structured our processes across the organization, allowing us to move faster from ideas to action. It makes it easier to scale, collaborate, and achieve real results in the alliances we lead.
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