E-commerce Systems
CRM for E-commerce:
Automated Customer Management and Sales
In the digital marketplace, where customer data, inventory management, and order processing are key, we provide a tailored CRM solution for e-commerce businesses. Our platform allows you to manage customer relationships efficiently, optimize inventory tracking, and automate sales processes – all in one system.
Solving Your Challenges
1. Unstructured Customer Management
We centralize all customer data in one place, ensuring better visibility and personalized service.
2. Lack of System Integration
We connect your webshop, inventory, and accounting system so data flows automatically and updates in real time.
3. Inefficient Order and Inventory Handling
Our CRM syncs directly with your inventory system, ensuring accurate stock levels and fast order processing.
4. Limited Personalization in Marketing
Segment customers based on behavior and purchase history to create targeted campaigns that boost conversions.
5. Manual Invoicing and Accounting
Automate invoicing and sync financial data with systems like E-conomic, Dinero, or Business Central.
Tailored for E-commerce
Our CRM solution supports both B2C and B2B sales for maximum flexibility and efficiency:
- B2C Webshop – Integrated with Shopify for a seamless shopping experience.
- B2B Platform – Built in WooCommerce with exclusive product access and tiered pricing.
- Automated Accounting – Orders and payments sync automatically with E-conomic or Dinero for real-time bookkeeping.
Additionally, our system integrates with payment providers, shipping carriers, and customer support tools, giving you a fully connected e-commerce solution.
Why Use a Custom CRM?
Many e-commerce businesses rely on standard solutions that fail to meet their unique needs, resulting in inefficiencies and lost revenue.
A tailored CRM ensures that every process—from first customer contact to final delivery—runs smoothly and supports business growth.
Optimize Order and Inventory Management
Consolidate order and inventory management
Efficient logistics and inventory tracking are essential for a well-run online store. Our CRM ensures:
- Real-time stock updates to prevent overselling.
- Supplier integrations for automatic restocking.
- Automated notifications for low stock levels.
- Fast order processing with track-and-trace integration.
Case Study
How We Helped an E-commerce Business
A leading e-commerce retailer struggled with customer management, inventory tracking, and invoicing. We developed a solution that:
- Integrated their Shopify store with a CRM to centralize all customer data.
- Synced inventory in real time to prevent overselling and ensure optimal stock levels.
- Automated invoicing and bookkeeping via E-conomic, reducing administrative workload.
Results:
A more streamlined workflow, improved customer experience, and full visibility over sales and stock levels.
Reduce Administrative Work
Automate Invoicing and Financial Management
Many e-commerce businesses waste time on manual invoicing and bookkeeping. Our CRM solution includes:
- Direct integration with accounting systems like E-conomic, Dinero, and Business Central.
- Automated invoices sent to customers upon purchase.
- Synchronization of payments and credit notes.
- Dashboards displaying revenue, expenses, and cash flow.
Enhance Decision-Making with Data
Advanced Dashboards and Reporting
Running a successful e-commerce business requires deep insight into performance and financials.
Our CRM provides:
- A visual overview of sales, revenue, and customer activity.
- Real-time stock data and product demand analysis.
- Detailed reports on customer engagement and marketing effectiveness.
- Predictive analytics for inventory planning based on historical trends.
With this data, you can make smarter business decisions, optimize operations, and increase profitability.
Reliable Support and Security
When managing high-volume transactions, system reliability and support are critical.
We provide:
- Danish-based development and support with industry expertise.
- GDPR-compliant data security to protect sensitive customer information.
- Reliable solutions with maximum uptime for uninterrupted operations.
Our experience in e-commerce has taught us that a CRM is only successful when it is user-friendly, reliable, and backed by expert guidance.
E-commerce Brands Using Our Solutions
WagyuPusher
A premium meat retailer bringing the world’s finest Wagyu beef to consumers, with a strong focus on quality, animal welfare, and exclusive delicacies.
FINE CHAOS
A fashion and lifestyle brand merging art, sustainability, and community, where every design is crafted to evolve over time.
Yrolí Copenhagen
A luxury skincare brand combining nature’s finest ingredients with scientific innovation for high-end, sustainable beauty products.
Ready for a CRM Built for E-commerce?
With our expertise in e-commerce, we know how to optimize your operations. Whether you need to streamline order management, gain better customer insights, or automate invoicing, we can tailor a solution that fits your business.
Let’s discuss how we can help you scale with the right CRM.