- Innovative solutions with Danish support and consulting – Everything we do is with an open API and documentation
Bryghuset Møn is known for its craftsmanship and the taste of Møn – from the golden Nordfeld Guld to the velvety Hårbølle Honning Porter. But behind the great beers, the company faced a familiar problem: too many manual workflows and systems that didn’t communicate properly with each other.
When we met Bryghuset Møn, their digital day-to-day operations were marked by manual processes and scattered systems. This meant that knowledge about customers and inquiries was often fragmented, and they spent an unnecessary amount of time tying everything together.
No unified CRM solution for sales and customer communication
Customer data and contact lists were spread across multiple tools
Lack of integrations with accounting and business registration (CVR)
Customer service lacked a centralized overview of inquiries
For Bryghuset Møn, we established a complete CRM setup with features that provide clarity and save time:
CRM as the central hub – integration with Business Central ensures that financial data can be viewed directly in the CRM without needing to switch systems
Sales process optimization – setup of pipelines and workflows, making sales stages clearly defined and easier to manage
Customer segmentation – creation of segments within the CRM, allowing targeted communication and follow-ups with the right customers
Newsletter functionality – transition from Mailchimp to Zoho Campaigns, integrated with the CRM so future newsletters can be tailored based on customer profiles
Support and tickets – implementation of Zoho Desk, enabling customer service to handle inquiries in a structured way with full oversight
Business registration lookup – automatic retrieval of company data, allowing new contacts to be correctly created in just seconds
Onboarding and quality assurance – ensuring the entire team can quickly adopt the system, with the option to add dashboards and additional reporting in the future
Today, Bryghuset Møn has a modern CRM that brings the entire business together:
More time for customers – less time spent on manual administration
Improved customer service – inquiries are handled quickly and all in one place
More reliable and accurate data – automatic business registration lookups and integrations reduce errors
A system that grows with the company – from sales and support to finance and communication
We free up time and provide clarity so businesses can focus on refining their product and boosting sales.
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