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KFUM’s Sports Federation is one of Denmark’s largest sports associations, with many local clubs and national activities that require extensive coordination and member management. With ZRM’s help, KFUM has implemented a customized CRM solution that strengthens communication and reduces administrative burdens efficiently.
Before implementing ZRM’s solution, KFUM relied on manual processes and multiple different systems, making it time-consuming to manage members, events, and communications. The scattered data and lack of automation led to inefficiencies and limited KFUM’s ability to maintain engagement with its many members.
ZRM developed a CRM system that centralizes all member and event management while automating communication and follow-ups. The system was tailored to KFUM’s needs, enabling everything from member registration to event sign-ups in a single solution. The integration with Outlook simplifies email and calendar management, while user-friendly dashboards provide a quick overview of engagement and participation.
KFUM’s system includes:
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ZRM has been a key partner in setting up our Zoho CRM. They took the time to understand our needs, collaborated with us on our requirements, and tailored the solution to best support our daily operations. Their expertise in integrations has ensured that Zoho works seamlessly with our existing tools, making our workflows more efficient. The team has been professional and attentive throughout the entire process, and we appreciate their fair pricing. We value our strong relationship with ZRM and look forward to future projects together.
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